Listen Up, Elise Simard top coach, trainer, and communication excellence expert.

August 12, 2020
10:30 AM - 11:30 AM
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Listen Up!                                    

Connecting – Motivating - Influencing

About Your Listeners - Barriers

  • Listen Up 25% efficiency
  • Vary attention spans
  • People can distort 40-60%
  • People process differently

WHAT

ACT directly – Get to the point

Concerned first with solving problems

Attack problems rather than discuss problems

Quick to make decisions.  Can adapt and make swift decisions to address challenges

Listeners are concerned with what is behind the message

WHY

MOTIVATED by security – analyzing information

Connects with confidence, credibility, knowledge, organization

Concerned first with priorities.
Like options

Weigh and balance and test before making decisions

Listeners want to hear about the critical details

HOW and BENEFITS

CRITICAL Details reason, facts, and data

Connects with emotion, imagination, and passion

Concerned first with quality
and the effects of solutions on people.

Like to discuss issues to try to get consensus before making decisions.

Producer

What
Listeners want bottom line first!

Analyzer

Why

Listeners are concerned with what is
behind the message!

Detailer

How and Benefits

Listeners want to hear about the critical details!

PEOPLE TELL YOU THAT

1  You solve problems quickly

2  You enjoy analyzing situations

3  You are great with giving details

YOU DO NOT ENJOY

1  Completing a detailed plan before starting a project

2  People who give you no explanation with their requests

3  Not having complete information prior to decision making or taking-action

YOU ENJOY

1  Getting projects started

2  Factual information prior to starting a project

3  Seeing a full detailed plan before you start a project

Listening/Processing Style Assessment

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Tickets

$35.00 Members

$45.00 Non Member